F.A.Q.'s
Q. FREE DOMESTIC GROUND SHIPPING TERMS & CONDITIONS:
Free Ground Shipping (3-6 Business Days) will be applied towards purchases totaling an aggregate of at least $100, without accounting for any shipping and handling costs. To redeem this offer, customers must have added products to their cart with a subtotal of $100 or more before checking out. Offer is valid in the continental United States only. Offer may not be combined with other offers, promotions, or discounts. Offer is void where prohibited by applicable law. “Ground Shipping” refers to 3-6 business days shipping offered by USPS or UPS. “3-6 Business Days” DOES NOT refer to the time it takes for Despina Scandalis Beauty to process an order and/or deliver it to the carrier for shipment. Despina Scandalis Beauty reserves the right to cancel any promotion or offer, at any time and for any reason.
Q. HOW DO I TRACK MY ORDER?
You will receive a confirmation email with tracking information when your order ships. In the event your order tracks as delivered but you have not received it within 1 business days from this update, please let us know — we’re here to help! We can be reached at despina@despinascandalis.com or (818) 770-2062. Monday through Friday, 9 AM to 5 PM PST.
Q. HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
Your order ships from Southern California within 3- 5 business days after making your purchase.
Q. DO YOU OFFER EXPEDITED SHIPPING?
Yes, select expedited shipping at checkout.
Q. HOW MUCH DOES SHIPPING COST?
Continental U.S. only
$8.50 Ground
$22.50 2-Day
Q. RETURNS:
I hope you love your purchase. If you’re not 100% satisfied with your order, please email us at despina@despinascandalis.com so we can find a solution that meets your skin care needs.
You may return most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. Only if the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.